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Vol 12, No 2 (2010): Jurnal Ilmiah Kesatuan Analisis Strategi Pelayanan Front Liner Untuk Memuaskan Nasabah Pada Pt Bank Central Asia Tbk Capem Mayor Oking Abstract PDF
Adi S Widjojo, Weman Suardy
 
Vol 11, No 2 (2009): Jurnal Ilmiah Kesatuan Analisis Strategi Pelayanan Oleh Front Liner Dan Pengaruhnya Terhadap Kepuasan Nasabah Pada PT Bank Central Asia Tbk Capen Mayor Oking Abstract PDF
Adi S Widjojo, Wean Suardy
 
Vol 7, No 2 (2005): Jurnal Ilmiah Kesatuan Kajian Sikap dan Loyalitas Konsumen Abstract PDF
Maju Lumban Tobing, Sri Bawono
 
Vol 7, No 2 (2005): Jurnal Ilmiah Kesatuan Analisis Pelayanan Bagian Teller Studi Kasus Pada BRI Unit Kota Bogor Abstract PDF
Jan Horas Veriyadi Purba, Aang Munawar
 
Vol 8, No 2 (2006): Jurnal Ilmiah Kesatuan Formulasi Strategi Pelayanan terhadap Tingkat Kepuasan Pelanggan (Studi Kasus pada PT. Indomarco Adi Prima) Abstract
Wibowo Prihardianto
 
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