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Vol 9, No 2 (2007): Jurnal Ilmiah Kesatuan Pengaruh Pelayanan Terhadap Kepuasan Konsumen. Studi Kasus Pada Biro Kerjasama Teknik Luar Negeri Sekretariat Negara Abstract PDF
Angga Sulistiono, Budi Harni
 
Vol 6, No 1 (2004): Jurnal Ilmiah Kesatuan Analisis Pengukuran Tingkat Kepuasan Konsumen Perumahan Dalam Rangka Perbaikan Fasilitas Dan Peningkatan Kualitas Pelayanan Pada PT Perkebunan Tanjung Bahagia - Malang (Pengembang Perumahan Persada Bhayangkara Singhasari) Abstract PDF
Dewi Hikmawati
 
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ISSN: 1411-089X